Issue a pickup number when an order is ready. Customers track it on their phone and come to the counter only when called — no crowding, no repeat visits.
No credit card · No hardware · Works on any TV
The problem
You text customers that their order is ready and they all show up at the same time. Or they come early before it's processed. The counter gets backed up, staff is stressed, and customers are frustrated waiting for something that should take 30 seconds.
The solution
When an order is ready, issue a pickup ticket from your dashboard. The customer gets notified, sees their queue position on their phone, and walks up when their number is called. One smooth flow — no pile-ups, no repeat trips.
When a customer's order is ready for pickup, click Generate Ticket in your dashboard. Enter their name and it's queued.
They see their ticket number and position in real time. They come to the counter only when it's their turn.
Hit Next when the counter is free. The display shows their number and they walk up. In and out in under a minute.
They only come to the counter when called. No waiting around, no coming back multiple times, no blocking the queue.
Your staff issues tickets from the dashboard — no QR scan needed. Ideal for order-based systems where you know who's coming.
Show the active pickup number on a screen above the counter. Clear, visible, no shouting needed.
Optionally show the customer's name alongside their ticket number on the display. Makes it personal and clear.